Getting a CRM education...
One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the requirements gathering process.
Comfortably numb…
Though being one of the best songs ever by Pink Floyd when Roger Waters was still with the band it should have little to do with how a business or for that sake the biggest administration in the world is run....
Read more about Comfortably numb…...Never Lose That Bookmark
Use iterasi to make permanent records of your important Web pages that are saved as browser bookmarks or favorites. Never again worry about losing the page that you bookmarked! Also, when you choose to import your bookmarks from any of these tools,...
Read more about Never Lose That Bookmark ...Research Question Mindmap Experiment
My project team is in the beginning stages of running some in-home research interviews right now, so I’ve been preparing the questions we want to ask and the activities we might want to try. I brainstormed, wrote lots of ideas down on stickies,...
Read more about Research Question Mindmap Experiment...Salesforce.com Silicon Valley City Tour
I had a chance to participate on a panel at the salesforce.com city tour in Santa Clara last week. I would say there were roughly 500 people in the audience, and it was fun for me to present as a salesforce customer. I was on the panel with Doug...
Read more about Salesforce.com Silicon Valley City Tour...Listening to Google Health users
At Google, we believe that consumers should have convenient and secure access to all their health data so that they can be better informed and be more involved in their care. Recently, a data-savvy patient known as e-Patient Dave blogged about data...
Read more about Listening to Google Health users...Just Tweet It - A Directory Listing for Twitterers
Just Tweet It is a directory for Twitter users that sorts people into a bunch of different categories. To get listed on Just Tweet It, head over to whichever category you fall into and submit...
Read more about Just Tweet It - A Directory Listing for Twitterers...