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Hiring and Keeping Staff - The Silver Bullet


Difficulty is mounting for most businesses to hire and retain key staff.The reasons are many and often hard to manage. For example, when skilled workers retire due to age, there is no simple solution to replace them, nor to retain their skills and...
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Microsoft to Partners: We Still Don't Get SaaS


The on-premise titans trying to transition to on-demand face considerable challenges, well-documented in this blog and elsewhere. One of the most significant mistakes companies make trying to transition is pursuing a "hybrid" strategy. We've...
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"404" Becoming Part of English Language


People who work in the IT industry have always used lots of jargon and acronyms which are largely a mystery to those in the outside world. However, some of these phrases have gone beyond the IT department and crept into everyday language.†The number...
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Show Pictures of your Friends on Fb


Your Facebook profile page has a "Friends" box in the lower left corner that, by default, displays a list of six random friends. This selection is completely random and youíll see a different set of faces (or pictures) if you refresh the Facebook...
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Best Thing about the Salesforce-Google Toolkit


As you probably know, Salesforce announced the Google Data API Toolkit on Monday.† The new Force.com Toolkit for Google Data APIs provides a free and open-source set of tools and services that developers can use to take advantage of Google Data APIs...
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CRMFYI Welcomes Model Metrics as a Sponsor


I want to extend a warm welcome to Model Metrics as a sponsor of CRMFYI. Model Metrics is a Salesforce.com Premier Consulting Partner, which means to you is that Salesforce is not one of the things they do, itís all they do. They have a great team...
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