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Show Pictures of your Friends on Fb


Your Facebook profile page has a "Friends" box in the lower left corner that, by default, displays a list of six random friends. This selection is completely random and youíll see a different set of faces (or pictures) if you refresh the Facebook...
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Search for "me" on Google


It's no secret that from time to time many of us have searched on Google for our name or someone else's. When searching for yourself to see what others would find, results can be varied and aren't always what you want people to see ó whether it's...
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Going After the Long Tail?


Charles Fitzgerald recently posted an article on the elusive long tail market. The article mentioned some interesting stats on Salesforce's top-heaviness - a small number of enterprise customers account for more than 40% of their user base. Which...
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Templates bring Docs to life


What do wedding planners, gas mileage calculators and photo albums have in common? They're all examples of templates available in the Google Docs Template Gallery that Sarah Beth Eisinger (Docs Templates engineer), Grant Dasher (intern), and I...
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Linking Performance Appraisals to Business Plans


Performance appraisals should never be conducted in isolation of the overall business direction. It is important to link each person's goals and objectives back to the business overall goals and...
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Six tips to surviving CRM design hell...


Having spent the past six weeks in CRM design hell, I thought Iíd share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isnít the most fun...
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